Thu Jan 06, 2005 11:52 am
As more wireless customers rely on advanced data applications and cutting-edge services, getting the latest software updates is increasingly important. Sprint today announced a new capability that will improve the customer experience by making phone software upgrades as easy as pressing a button - saving customers from taking a trip to a store.
Sprint now offers Sprint PCS Wireless Software Upgrade directly over its wireless network to Sprint PCS Vision devices. Sprint is the first wireless provider in the United States to offer this service.
The Sprint PCS Wireless Software Upgrade provides a fast, cost-effective way to deliver software upgrades that include the latest improvements and enhancements directly to customers' phones. Customers will receive a text message after a download has occurred, directing them to simply press a button to approve the update. The update time will vary depending on the size and content of the upgrade package.
The software upgrades are currently supported on seven handsets: the Samsung VI660, Samsung VM-A680, Samsung MM-A700, Samsung PM-A740, Samsung RL-A760, Sanyo MM-7400 and LG PM-325. The software upgrades will be available on nearly all newly offered Sprint PCS Phones as they are rolled out.
Sprint continues to be an industry leader in wireless data adoption. At the end of third quarter 2004, Sprint had 7.3 million wireless data users, including 5.6 million Sprint PCS Vision customers. Sprint has also announced plans to meet customers' demands for faster wireless data by deploying next-generation EV-DO (Evolution Data Optimized) wireless service at peak data rates of up to 2.4 Mbps to major U.S. metro areas during 2005.
Sprint introduced Sprint PCS Wireless Software Upgrade to support its company-wide initiative to improve the customer experience from purchase to care. Other initiatives include the launch of the Sprint PCS Fair & Flexible Plan, the wireless industry's first pricing plan available to customers nationwide that adjusts automatically to meet a customer's usage month to month, and the Sprint PCS Better Wireless Guarantee, which ensures new and existing customers are completely satisfied with their service, plan and equipment.
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| 1. Posted by toowoomba |
Thu Feb 10, 2005 11:40 am |
Does anyone know how Sprint is doing the upgrades? Is it similar to the J2ME OTA methods? I noticed that the phones they listed all had J2ME games, but wasn't sure if they used J2ME for other applications on the phone.
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| 2. Posted by 2stepps |
Sat Feb 19, 2005 8:54 am |
On the LG325 its done through the menu you can do it your self I thinks its menu>settings>security>lock code>update software. Although it is best to confirm by calling 1-888-211-4727, or *2 from a different Sprint phone. They will talk you through the steps to check your software and tell you if you need the upgrade. If you have one of the 325's from when it first came out it needs an update because of picture problem on ported Numbers. Something to do with the MDN (phone number) and MSID {(mobile station ID) used for text messaging}
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