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Cingular Wireless Now Has 50 Million Customers


Thu Mar 17, 2005 2:17 am

Marking a major milestone, Cingular Wireless today announced here at CTIA Wireless 2005 that it now has 50 million customers.

"Attaining 50 million customers is a key indicator that our merger with AT&T Wireless is working and working robustly," said Stan Sigman, Cingular's president and chief executive officer. "Fifty million customers, which is over three million more than we had as of October 1 of last year, means that nearly three of every 10 current U.S. wireless subscribers are now Cingular customers. Yet we strive to treat each and every one of our customers as an individual person or business."

"From the father using his wireless phone to stay close to his kids, to the large corporation deploying handheld devices to boost the productivity of its sales force, Cingular's customers know they can rely on us to meet their needs. That is why they choose us and why they stay with us," Sigman said.

The company offers its customers a number of unique and tangible benefits, including, among many others:
- The ability to call any of the company's 50 million customers for free on select plans.
- An unprecedented selection of handsets and devices to meet every need.
- The ability to make calls on the country's largest digital voice and data network - the Cingular ALLOVER network, which covers more than 270 million people in the top 100 U.S. markets. Cingular will continue to invest in and improve this network, paving the way for the deployment of a greater range of new and advanced 3G wireless services and devices.
- The largest international coverage of any U.S. carrier, giving customers the ability to make calls using an internationally enabled phone on six continents and 170 countries, with wireless data roaming in 70 countries for laptops, PDAs, and other data services.
- A 30-day, no-questions-asked return policy nationwide - more than any other national carrier.
- Friendly, high-quality service at every Cingular location.
- A simplified yet comprehensive service summary that spells out exactly what customers are buying and estimated future bills.
- Interactive mapping tools in our stores that let customers get more coverage information than ever before so they can make a more informed decision.

In addition, Cingular serves 95 of the Fortune 100 companies, and counts more than 80 percent of the Fortune 500 and more than 1,200 federal, state, and local government agencies as customers.

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