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Cingular Sued for Deception |
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Cingular Sued for Deception
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By Allen Tsai | Fri Jul 07, 2006 7:16 am |
Cingular promised to provide uninterrupted service to AT&T Wireless customers when it acquired that company in 2004, but instead it nickel-and-dimed them and degraded their reception in an effort to persuade them to sign new contracts, according to a federal lawsuit filed on behalf of those customers.
The lawsuit claims consumers faced excessive fees, poor service, dropped calls and a network that has not been maintained, part of a campaign to push former AT&T Wireless customers to switch to Cingular.Cingular bought AT&T's cell phone system in October 2004, after assuring federal regulators that the merger would be "seamless." But, the lawsuit contends, instead of the new and better services that Cingular promised AT&T customers, Cingular immediately began dismantling and degrading the AT&T network, forcing AT&T customers to move to Cingular's cell network. That meant buying new phone equipment, moving to higher cost plans, and, in some cases, an $18 "transfer" or "upgrade fee." Some customers who tried to go to another company were hit with "early termination fees" of $175. Others who didn't want to pay or couldn't afford the fees have been stuck with riding out their contract with AT&T Wireless while suffering poor to no reception. The lawsuit was filed in U.S. District Court in Seattle, Washington on behalf of all AT&T Wireless customers who were deceived or overcharged by Cingular's actions related to the merger.
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Tue Jan 09, 2007 4:58 pm | By
Apple today unveiled the iPhone, a device that combine three products - a mobile phone, a widescreen iPod with touch controls, and an Internet communication device with email, web browsing, searching and maps - into one small and lightweight handheld.
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Mon Jan 08, 2007 11:30 am | By
Cingular Wireless today announced the Treo 750, the first Palm Treo smart device running on Cingular's 3G / UMTS network. The highly anticipated Treo 750 five-band world phone running Windows Mobile 5.0 with Direct Push Technology offers Palm's exclusive usability improvements with powerful business features, including email, security, and web access on the go.
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Sat Jan 06, 2007 10:28 am | By
Cingular plans to make video service commercially available in 2007, allowing users to send a live video stream to a recipient during a standard voice call.
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Mon Dec 18, 2006 9:23 pm | By
MySpace.com and Cingular Wireless announced an exclusive partnership to offer enhanced MySpace functionality to all Cingular customers via their mobile phones. The deal marks MySpace's largest-scale mobile partnership and gives Cingular's customers exclusive access to MySpace Mobile's tool set including the ability to edit MySpace profiles, view and add friends, post photos and blogs, send and receive MySpace messages, and more from the mobile phone.
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Thu Dec 07, 2006 5:00 am | By
Cingular Wireless today introduced the LG CU400, Cingular's first 3G phone to offer Push-to-Talk (PTT) technology. Giving customers the ability to see whether their friends, family or co-workers are available to talk before they call and to connect instantly, PTT allows customers to talk to one person or a group of up to 30 people at the same time with just a push of a button. Customers also have the flexibility to easily convert a PTT call to a regular mobile call and to store up to 99 contacts.
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More Phones: Cingular |
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Editorials & Opinion
By Janet Maragioglio
Doctors and nurses are turning to tablets and smartphones to aid their everyday work, as a new generation of medical professionals lean on gadgets to make healthcare more efficient and cost-effective.
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