| 1. Posted by GSMDude |
Thu Jul 27, 2006 5:33 pm |
Go T-Mobile! I guess Cingular's shady dealings have finally caught up with them.
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| 2. Posted by booboy |
Thu Jul 27, 2006 5:37 pm |
take these surveys with a grain of salt. but i am tired of those cingular ads touting the "fewest dropped calls."
somehow i don't think they'll mention this independent research survey in their commercials.
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| 3. Posted by tampadelphian |
Thu Jul 27, 2006 6:21 pm |
Face it, when it comes to Customer Service, TM and VZW are the class of the industry. (Maybe that's because I've worked with both of them) 
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| 4. Posted by fragility |
Thu Jul 27, 2006 8:09 pm |
it's true...vzw customers consistently pick verizon as having good service. the ones who leave come back at a higher rater than any other company's returning customers due to that higher level of service. and they retain more customers than anyone else to start with...the service coupled with verizon's wonderful network makes them a great option. t-mobile does have great service. if their network was bigger, they'd be more of a threat, but as of now, they are only a great option for people staying safely within the bounds of major cities.
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| 5. Posted by loujoy |
Fri Jul 28, 2006 9:57 am |
I've been with Cingular for years. Customer service has been terrific. Their retail sales people have always gone out of their way to help.
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| 6. Posted by Sir_GoAtaLoT |
Fri Jul 28, 2006 12:53 pm |
There u have it folks
T-Mobile is a 4 time Winner(2004,2005,2006,2006(2nd Study)
Lets make it 5 in Early 2007
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| 7. Posted by purplepasion |
Fri Jul 28, 2006 7:55 pm |
T Mobile ROCKS!!! I've worked with Cingular and the service does not compare to what I have experienced with TMo. One good rep rarely makes a difference.
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| 8. Posted by tampadelphian |
Fri Jul 28, 2006 8:49 pm |
I was with T-Mobile when they decided to turn things around. The powers that be decided that they would concentrate all of their energy on having the best customer service available. They train the heck out of their reps, and their systems that they use of billing/fulfillment/collections are the best in the industry. Now, if only they'd spend on some towers they might be as good as Verizon Wireless!!! 
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| 9. Posted by QD |
Fri Jul 28, 2006 11:31 pm |
I was with T-Mobile when they decided to turn things around. The powers that be decided that they would concentrate all of their energy on having the best customer service available. They train the heck out of their reps, and their systems that they use of billing/fulfillment/collections are the best in the industry. Now, if only they'd spend on some towers they might be as good as Verizon Wireless!!!
Wow. Nice info. What kind of system do they use?
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| 10. Posted by tampadelphian |
Sat Jul 29, 2006 11:45 am |
They have a system called Samson, which is very effective, speedy, and all encompassing. They also have one of the best rep reference systems---called Streamline---you can find the answer to anything on that system.
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| 11. Posted by steve0092 |
Sat Aug 05, 2006 6:53 pm |
o yea t-mobile does have that but if you cant find the answer just ask you quewstion and it will b there in the future but just call a rep if its not the answer your looking for.
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| 12. Posted by live2serve |
Sun Aug 06, 2006 10:24 pm |
Yea I work as a CSR at a tmo call center and they train us for 8 weeks before we are considered ready for work.(Learning Samson and Streamline takes a lot of practice and training) I must say we learn a lot and any company that spends several thousand dollars to train each CSR must care a lot about the quality of their customer service, and Tmobiles 4peat JD Power award shows that. And even though I work for them I'm not really biased, I was a Tmobile customer before I even applied for the position I'm in now and I was very pleased with their service then.
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| 13. Posted by steve0092 |
Sun Aug 06, 2006 10:32 pm |
hey what the age limit to work as a t-mobile rep.
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| 14. Posted by live2serve |
Sun Aug 06, 2006 10:45 pm |
18 and at least 6 months of customer service experience. If you can get hired the benefits are among the best of any company and they treat their employees great!
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| 15. Posted by Sir_GoAtaLoT |
Mon Aug 07, 2006 2:26 am |
u get alot of free shit to lol
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| 16. Posted by steve0092 |
Mon Aug 07, 2006 4:00 pm |
omg i so wanna work there man i wanna work there when im 16 =(
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| 17. Posted by steve0092 |
Mon Aug 07, 2006 4:08 pm |
i hear t-mobile is up at 21mill now
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| 18. Posted by live2serve |
Mon Aug 07, 2006 4:42 pm |
21 mil and counting. The call centers they have are really nice. The one I'm at has a workout facility, a resturant, a patio out back with grill, Sat. tv on 50in. plasma screens for the employees to watch on lunch/break and an arcade with foosball and pool tables and an internet cafe. It's really nice. And starting off you get 19 days paid time off a year and insurance for 20.00 a month for a single person. I also get 401k and life insurance and my employee phone plan is just 20.00 a month for 2k min, unlimited texting, mobile 2 mobile and full internet access on my MDA. Can't beat it!
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| 19. Posted by Sir_GoAtaLoT |
Mon Aug 07, 2006 8:50 pm |
21 mil and counting. The call centers they have are really nice. The one I'm at has a workout facility, a resturant, a patio out back with grill, Sat. tv on 50in. plasma screens for the employees to watch on lunch/break and an arcade with foosball and pool tables and an internet cafe. It's really nice. And starting off you get 19 days paid time off a year and insurance for 20.00 a month for a single person. I also get 401k and life insurance and my employee phone plan is just 20.00 a month for 2k min, unlimited texting, mobile 2 mobile and full internet access on my MDA. Can't beat it!
holy
i am in a Service Parnter Center and we got nothing like that
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| 20. Posted by Sir_GoAtaLoT |
Mon Aug 07, 2006 8:50 pm |
21 mil and counting. The call centers they have are really nice. The one I'm at has a workout facility, a resturant, a patio out back with grill, Sat. tv on 50in. plasma screens for the employees to watch on lunch/break and an arcade with foosball and pool tables and an internet cafe. It's really nice. And starting off you get 19 days paid time off a year and insurance for 20.00 a month for a single person. I also get 401k and life insurance and my employee phone plan is just 20.00 a month for 2k min, unlimited texting, mobile 2 mobile and full internet access on my MDA. Can't beat it!
holy
i am in a Service Parnter Center and we got nothing like that
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| 21. Posted by live2serve |
Mon Aug 07, 2006 10:35 pm |
21 mil and counting. The call centers they have are really nice. The one I'm at has a workout facility, a resturant, a patio out back with grill, Sat. tv on 50in. plasma screens for the employees to watch on lunch/break and an arcade with foosball and pool tables and an internet cafe. It's really nice. And starting off you get 19 days paid time off a year and insurance for 20.00 a month for a single person. I also get 401k and life insurance and my employee phone plan is just 20.00 a month for 2k min, unlimited texting, mobile 2 mobile and full internet access on my MDA. Can't beat it!
holy
i am in a Service Parnter Center and we got nothing like that
Its one of tmobiles newest call centers. it just opened this year so the design and amenities are the latest. What exactly do you mean by 'service partner center'?
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| 22. Posted by tampadelphian |
Tue Aug 08, 2006 9:36 am |
I think he means "outsource center"
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| 23. Posted by Sir_GoAtaLoT |
Tue Aug 08, 2006 2:51 pm |
21 mil and counting. The call centers they have are really nice. The one I'm at has a workout facility, a resturant, a patio out back with grill, Sat. tv on 50in. plasma screens for the employees to watch on lunch/break and an arcade with foosball and pool tables and an internet cafe. It's really nice. And starting off you get 19 days paid time off a year and insurance for 20.00 a month for a single person. I also get 401k and life insurance and my employee phone plan is just 20.00 a month for 2k min, unlimited texting, mobile 2 mobile and full internet access on my MDA. Can't beat it!
holy
i am in a Service Parnter Center and we got nothing like that
Its one of tmobiles newest call centers. it just opened this year so the design and amenities are the latest. What exactly do you mean by 'service partner center'?
i work for an outscorcer. and the US government doesn't like outscorceing to other counties so T-Mobile calls all there outsorce centers Service Partners Centers.
I am in Sarnia,ON Canada
I am an Business Care Rep for T-Mobile
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| 24. Posted by live2serve |
Tue Aug 08, 2006 11:02 pm |
So when I xfer a customer to buisness care it's possibly routing to the Great White North? Interesting.
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| 25. Posted by Texan |
Wed Aug 09, 2006 12:28 am |
Face it, when it comes to Customer Service, TM and VZW are the class of the industry. (Maybe that's because I've worked with both of them)
That is funny, Tam! I have too... Wonder if you live in same state as I do?
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| 26. Posted by steve0092 |
Wed Aug 09, 2006 1:44 am |
21 mil and counting. The call centers they have are really nice. The one I'm at has a workout facility, a resturant, a patio out back with grill, Sat. tv on 50in. plasma screens for the employees to watch on lunch/break and an arcade with foosball and pool tables and an internet cafe. It's really nice. And starting off you get 19 days paid time off a year and insurance for 20.00 a month for a single person. I also get 401k and life insurance and my employee phone plan is just 20.00 a month for 2k min, unlimited texting, mobile 2 mobile and full internet access on my MDA. Can't beat it!
holy
i am in a Service Parnter Center and we got nothing like that
omfg i wish could turn 18 so i can work there and y i t gotta b 18 not 16 geez. man 4 moree year till im old enuf
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| 27. Posted by Sir_GoAtaLoT |
Wed Aug 09, 2006 2:27 am |
So when I xfer a customer to buisness care it's possibly routing to the Great White North? Interesting.
Business Care & Business Care Offline are in Canada and outsorced.
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| 28. Posted by tampadelphian |
Wed Aug 09, 2006 11:12 am |
my screen name is my location, Texan
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| 29. Posted by Texan |
Wed Aug 09, 2006 10:00 pm |
Kinda of thought that might be the case Tam, but my screen name is not my location, just where I'm from. I am located close to "music city" ! What dept do you work in? You don't work for outsource do you?
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| 30. Posted by tampadelphian |
Fri Aug 11, 2006 2:25 am |
Heck no...just a regular CS peon--one of those people that AZangel is willing to demonize at the drop of a hat.
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| 31. Posted by steve0092 |
Fri Aug 11, 2006 4:03 am |
Heck no...just a regular CS peon--one of those people that AZangel is willing to demonize at the drop of a hat.
what do u mean.
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| 32. Posted by tampadelphian |
Fri Aug 11, 2006 10:41 am |
take a look at the thread under "verizon wireless corporate office" and you'll have your answer
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| 33. Posted by Texan |
Fri Aug 11, 2006 9:20 pm |
Yep, me too.. After reading the post by AZangel, once again I will never understand why people who claim they have such bad service yet they are more than willing to get a new phone and extend there contract, just so they have something to complain about for 2 more years... Most people when you start questioning, where their having their issues etc start talking about maybe filing a trouble ticket for them, ends up they just really like a new phone that came out and they start "not really" answering the questions... People try to act as if they cannot get out of contracts due to reception issues.. I have no problem adjusting ETF's when it is legit..calling from one's cell and screaming isn't going to get it done..
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| 34. Posted by redneck16j |
Mon Aug 28, 2006 9:38 pm |
i think cingular is the best, and t-moble is the worst along w/ verzion 
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| 35. Posted by Tigress |
Tue Aug 29, 2006 3:55 am |
Ah 'Redneck' you stand true to that don't you...
Try backing it up and someone might take you seriously....Other than that it seems like you are another programmed robot from Cingular ^.^
T-Mobile's backed up their claim of Most Minutes/Less Money time and again and always ranks top in CS...How much better can it get (Coverage not withstanding!)
And before you mention Rollover - Why would I want to be paying more money each month for minutes that I don't use??? I'd rather pay less and use that amount than have minutes stack up. Besides, if I need more minutes, I can just call and change the plan 
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| 36. Posted by tampadelphian |
Tue Aug 29, 2006 11:07 am |
Tigress, as a former T-Mobile rep and current Verizon rep, I know all too well the strengths and weaknesses between the two. Yes, you're cheaper---but you get what you pay for---at least for now. And if cost is primary to a cell customer, then T-Mobile is by far the best in the industry. But, if you want an unmatched network and that is your priority, then Verizon Wireless is the obvious choice. It all depends on the customer's priority. I will say, however, with the bidding that is going on in the latest FCC auction, that T-Mobile is going to be a more formidable "foe" than Cingular in the long run.
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| 37. Posted by MAMurph |
Tue Aug 29, 2006 6:28 pm |
I agree that T-mobile does a great job. And also agree they need more towers. I have a weak signal from my home...3 bars...but am still able to get through. The Samsung phone I have had for a year works great, and I wish I could afford all the "bells and whistles" out there for cell service. I am going to go with a pre-paid package and will stay with T-mobile.
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| 38. Posted by Bustertb |
Sat Sep 02, 2006 12:31 am |
I'm with TM right now and would stay with them except for the fact that their service area is limited. Traveled to southern Indiana for a week and didn't have phone service. In this day and age I think that's unacceptable. Plan on switching to Verizon.
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| 39. Posted by TheManator |
Sat Sep 02, 2006 11:34 am |
I just want to inform everyone, but this past month, for the first time ever, Cingular topped Verzion Wireless in Customer Service.
Want more details? Ask me more
Edit: Oh in addition, Cingular has the lowest churn rate per wireless carrier, as well.
Also: For the 11th consecutive month, complaint rate has dropped by over 77%, in every category (FCC, BBB, AG, PUC), and over the last two quartters FCC complaintes have fallen 53% while the rest of the wireless industries FCC comaplints have fallen only 4%.
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| 40. Posted by elmo01 |
Sat Sep 02, 2006 11:50 am |
I just want to inform everyone, but this past month, for the first time ever, Cingular topped Verzion Wireless in Customer Service.
Want more details? Ask me more
Edit: Oh in addition, Cingular has the lowest churn rate per wireless carrier, as well.
Please tell me more... Its been too long for the can you hear me now people and the zeta (or whoever else is flooging the service) in a mutal admiration society 
so please... expound at length!@!
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| 41. Posted by tampadelphian |
Sat Sep 02, 2006 5:14 pm |
Please, Manator, provide a link for me to see. In short, I'll believe it when I see's it.
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| 42. Posted by TheManator |
Sat Sep 02, 2006 5:19 pm |
About which info?
Beating Verizon for the FIRST time (and probably not the last) or the other crap?
Edit: Wait three days and you will see
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| 43. Posted by tampadelphian |
Sat Sep 02, 2006 5:24 pm |
I'd say both...the customer service ranking and the churn rate info....I thought that stuff was determined quarterly, not monthly.
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| 44. Posted by tampadelphian |
Sat Sep 02, 2006 5:33 pm |
Ain't holding my breath....
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| 45. Posted by tampadelphian |
Sat Sep 02, 2006 8:07 pm |
Just what a thought. A little smoke and mirrors on labor day weekend. I'll be in on Tuesday and see what you've got. Have a good holiday.
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| 46. Posted by Sir_GoAtaLoT |
Sun Sep 03, 2006 2:03 am |
About which info?
Beating Verizon for the FIRST time (and probably not the last) or the other crap?
Edit: Wait three days and you will see
for the record Cingular is rated by JD Power to be below the industry average.
T-Mobile and Verizon are rated the TOP TIED best in Customer Service by JD POWER!
so were is your information comming from that Cingular is beating Verizon in Customer Service? b/c if they Beating Verizon then there Beating T-Mobile and thats kinda hard to believe.
T-Mobile is the first time 2-peat,3peat and 4peat HIGHEST RANK WIRELESS CUSTOMER SERVICE PERFORMANCE. for the last 3.5 years. by JD POWER.
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| 47. Posted by Tigress |
Mon Sep 04, 2006 4:19 pm |
Sir - You took the words right out of my mouth
I agree, it's sorta kinda hard to believe that Cingular has been SO far behind for so long that in one month they can turn it all around like that!
Tampadelphian, I know that released to the public for stock market and shareholders that the info is done quarterly, but at least with T-Mobile we get a monthly snapshot of where we are at for each month. As of July, T-Mobile and Verizon claimed or tied the number one spots in 98% of the catagories. The new numbers should be coming out in a week or so, so I can't wait to see!
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| 48. Posted by Tigress |
Tue Sep 05, 2006 3:09 am |
All righty - Info time! (Please note, results must be more than 2 points apart for a statistically significant difference)
July's results:
Overall Customer Sat:
- Cingular 76%
- Verizon/T-Mobile 80%/82%
Overall Service Experiance:
- Cingular 80%
- Verizon/T-Mobile 85%/85%
Courtesy During the call:
- Cingular 86%
- Verizon/T-Mobile 90%/90%
Professionalism:
- Cingular 85%
- Verizon/T-Mobile 88%/88%
Treated as a valued customer:
- Cingular 76%
- Verizon/T-Mobile 83%/84%
One Call Resolution:
- Cingular 74%
- Verizon/T-Mobile 76%/79%
Prompt Changes in Service:
- Cingular 77%
- Verizon/T-Mobile 83%/83%
Knowledge of products and services:
- Cingular 77%
- Verizon/T-Mobile 83%/83%
Quick Access to a CSR:
- Cingular 62%
- Verizon/T-Mobile 71%/75%
Ability to resolve isses with out a transfer:
- Cingular 66%
- Verizon/T-Mobile 70%/72%
Speed in Resolving the issue:
- Cingular 73%
- Verizon/T-Mobile 76%/78%
Likely to recommend:
- Cingular 79%
- Verizon/T-Mobile 86%/83%
Likely to not switch to another carrier:
- Cingular 84%
- Verizon/T-Mobile 91%/80%
Now....Considering Cingular only topped T-Mobile in one area and Verizon in none...Does anyone truly think that Cingular can turn it THAT far ????
Somehow I just can't see it...Hmmmmm..pipe dreams....
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| 49. Posted by tampadelphian |
Tue Sep 05, 2006 9:15 am |
Great info, tigress!! Where'd you pull that from?
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| 50. Posted by man1234 |
Tue Sep 05, 2006 10:59 am |
I agree that T-mobile does a great job. And also agree they need more towers. I have a weak signal from my home...3 bars...but am still able to get through. The Samsung phone I have had for a year works great, and I wish I could afford all the "bells and whistles" out there for cell service. I am going to go with a pre-paid package and will stay with T-mobile.
hate to break it to you but 3bars is definetly not weak signal.
0 bars but still service is weak. anything else can get through
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| 51. Posted by Sir_GoAtaLoT |
Tue Sep 05, 2006 12:05 pm |
probley from JD Power Website conisering those are the status for JD Power and that fact that T-Mobile & Verizon are TIED for #1 Spot and are your 2006 Part 2 HIGH RANKED CUSTOMER SERVICE PERFORMACE BY JD POWER.
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| 52. Posted by Tigress |
Tue Sep 05, 2006 1:30 pm |
Great info, tigress!! Where'd you pull that from?
Ask me no questions and I'll tell you no lies....
Nah, in all honesty, pulled that from an internal site at work. It's an independent study comissioned to see where we are at and where we need to improve.
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| 53. Posted by elmo01 |
Tue Sep 05, 2006 1:52 pm |
ahhh. so that info has nothing to do with the JD Power rating then....
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| 54. Posted by Tigress |
Tue Sep 05, 2006 3:49 pm |
Nope, gives us a benchmark so we know where we need to improve and has helped us win in the past. If you know where your low points are you can work to fix them
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| 55. Posted by tampadelphian |
Tue Sep 05, 2006 4:17 pm |
elmo...strange that 3 days have come and gone and the promised information has not showed up, isn't it??
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| 56. Posted by elmo01 |
Wed Sep 06, 2006 8:51 am |
what info?
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| 57. Posted by Tigress |
Wed Sep 06, 2006 2:31 pm |
I just want to inform everyone, but this past month, for the first time ever, Cingular topped Verzion Wireless in Customer Service.
Want more details? Ask me more
Edit: Oh in addition, Cingular has the lowest churn rate per wireless carrier, as well.
Also: For the 11th consecutive month, complaint rate has dropped by over 77%, in every category (FCC, BBB, AG, PUC), and over the last two quartters FCC complaintes have fallen 53% while the rest of the wireless industries FCC comaplints have fallen only 4%.
About which info?
Beating Verizon for the FIRST time (and probably not the last) or the other crap?
Edit: Wait three days and you will see
The boasting done is what I believe that Tampadelphian was talking about
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| 58. Posted by leseeus |
Wed Sep 20, 2006 6:05 pm |
I actually had heard that there was a whole lot of difficulty in getting into various CSR apps to help the customer at T-Mobile. Is this at all true? Just curious what those of you that work at T-Mobile are dealing with. Seeble or something like that???
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| 59. Posted by Tigress |
Thu Sep 21, 2006 2:14 am |
Every so often a system goes down, but that's to be expected anywhere - especially if you have hundreds, if not thousands of people using them at the same time. Things can't work 100% of the time. There are always back ups to use though so it's not too big of an issue.
As for Seeble? Not a system we use.
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| 60. Posted by steve0092 |
Wed Oct 04, 2006 10:07 pm |
yea cuz there like alot of peopel with t-mobile in my area
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| 61. Posted by doctadre183 |
Mon Oct 09, 2006 6:29 pm |
WOOO! GO VERIZON AND TMOBILE!!!!!!! (the only two ACTUALLY cell phone carriers)
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| 62. Posted by SBFilmguy |
Thu Dec 27, 2007 1:58 pm |
I had them years ago and had problems with coverage, billing and customer service, so I guess it's my fault for trying them again. I bought a prepaid phone from their web site as a gift for my grandparents. Wanted to set everything up for them so it would be easy to use: well the activation process requires calling an automated system from a different phone and entering 15 minutes worth of information, then it bounced me to customer (non) service, which bounced me around and cut me off for an HOUR AND A HALF before telling me that they had printed the wrong activation code on my paperwork and would send me a new number in the postal mail so that I could start the process over again next week some time. I pointed out that I ordered it online so they should be able to email it to me at which point the unservice woman became belligerent with me.I am sending it back, and by the way in my neighborhood it only showed 2 bars of service, my ATT phone always gets 4.what a waste. Wrote to Sue Nokes (supposedly the head of customer service) and did not get any response.going to Virgin Mobile for the Prepaid phone.it's a lot cheaper and service can't be any worse (all the phone has to do is work to be better)
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| 63. Posted by TheManator |
Tue Jan 01, 2008 12:46 pm |
Currently Tmobile and ATT are the top two.
Sorry to burst ya bubble.
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| 64. Posted by Tmobilewhiners |
Sun Jan 27, 2008 11:57 pm |
T-Moble completes me.
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| 65. Posted by paperstreet |
Sat Feb 02, 2008 2:00 am |
Good global services for T-Mobile and AT&T. The U.S. market needs to grow stronger in my opinion. It'd be great if Verizon had the same global coverage, and even better if they started price matching T-Mobile!
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| 66. Posted by RedR0se |
Sat Feb 02, 2008 4:38 am |
Soooo. T-mobile just won the JD Powers seal again this year! WHOOHOO!
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| 67. Posted by TheManator |
Sat Feb 02, 2008 9:45 am |
5 years in a row, right? Congrats.
We'll get it (ATT) one of these years!
But it doesn't hurt that Tmobile has such a SMALL customer base, so it's easier to appeal to. ATT has 70M customers WOOOH
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| 68. Posted by N03l |
Fri Mar 28, 2008 9:40 am |
so i bought a sidekick with no service provider can i get it hooked up thru verizon or do i have to go thru a specific provider
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| 69. Posted by Sir_GoAtaLoT |
Fri Mar 28, 2008 12:57 pm |
so i bought a sidekick with no service provider can i get it hooked up thru verizon or do i have to go thru a specific provider
T-Mobile or AT&T but make sure it's unlocked.
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| 70. Posted by N03l |
Fri Mar 28, 2008 2:23 pm |
Thanks i have been tryin to figure this out for the past week
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| 71. Posted by TMoRSR |
Sat Mar 29, 2008 12:10 am |
Small customer base? T-Mobile is a global company with appx. 28.7 M customers in the US, and 119.6 M customers globally. We have international roaming agreements or native coverage in more than 130 countries. By customer base, we are the sixth largest company in the world and AT&T is only tenth.
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| 72. Posted by Sir_GoAtaLoT |
Sun Mar 30, 2008 3:03 pm |
Small customer base? T-Mobile is a global company with appx. 28.7 M customers in the US, and 119.6 M customers globally. We have international roaming agreements or native coverage in more than 130 countries. By customer base, we are the sixth largest company in the world and AT&T is only tenth.
Also don't forget T-Mobile just entered 2 new countries. US Virgin Islands & Puerto Rico. Also T-Mobile will launch a NEW 3G Network in Canada by 2009.
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| 73. Posted by iowa |
Mon Mar 31, 2008 8:10 am |
Actually ATT Is Much Larger Than T Mobile World Wide. your forgetting that att is also a huge landline provider, owns over 75 percent of payphones in the states, and is also an isp.
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| 74. Posted by Barciur |
Mon Mar 31, 2008 11:32 am |
Don't forget that ATT is not found outside of USA.
And about entering new countries - Puerto Rico and US Virgin Islands are NOT countries.
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| 75. Posted by Sir_GoAtaLoT |
Tue Apr 01, 2008 12:25 pm |
Actually ATT Is Much Larger Than T Mobile World Wide. your forgetting that att is also a huge landline provider, owns over 75 percent of payphones in the states, and is also an isp. they even own yahoo.
T-Mobile(DT) is bigger than ATT. and i hope Sprint gets brought out.
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| 76. Posted by jabberjaws |
Mon Apr 07, 2008 11:40 am |
What ever happened to taking responsibility for our own. You lost your phone and you didn't report it? Of coarse you would be responsible for your charges. It is your phone right? If I loose my credit card and don't report it I am responsible for all charges on it until I report it lost or stolen. What makes our phone any different? If I leave my heater on high for a week because I forgot to turn it down and I get a high bill, the electric company would laugh at me if I asked them to waive all charges because I left my heater on high. We need to take responsibility for our own actions and quit asking people to cover for our mistakes.
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| 77. Posted by paperstreet |
Wed Apr 09, 2008 1:15 am |
For the info above, good ol' Wikipedia has some numbers in regards to company / size:
http://en.wikipedia.org/wiki/List_of_mobile_network_operators
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| 78. Posted by Gamertara |
Thu Apr 10, 2008 11:24 am |
I took a look at the wikipedia page and T-Mobile is listed under Germany first! Not the USA. Cool! That means that if you are going over to England, you will have fly by phone use! They had the most Countries, I think. Vool!
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| 79. Posted by claudiablonde |
Thu Apr 10, 2008 11:44 am |
Hi everyone,
I'm having a terrible experience with verizon.
They do not offer unlimited internet. You can get unlimeted braodband from srint for the same price.
Customer care is terrible. I canceled the next day when I found out that I wasn't getting unlimited usage for 59.99 a month. (By the way, they told me when I bought it, that I was buying unlimited!)
Now they charging me $250. It is crazy! I had people from the store where i bought it told them that I have got the wrong information, and still they will not refund me my money.
Please let me know what do you think about this craziness.
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| 80. Posted by claudiablonde |
Thu Apr 10, 2008 11:45 am |
Hi everyone,
I'm having a terrible experience with verizon.
They do not offer unlimited internet. You can get unlimeted braodband from srint for the same price.
Customer care is terrible. I canceled the next day when I found out that I wasn't getting unlimited usage for 59.99 a month. (By the way, they told me when I bought it, that I was buying unlimited!)
Now they charging me $250. It is crazy! I had people from the store where i bought it told them that I have got the wrong information, and still they will not refund me my money.
Please let me know what do you think about this craziness.
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| 81. Posted by iowa |
Thu Apr 10, 2008 1:16 pm |
Seems sprint is lookin better every day.
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| 82. Posted by claudiablonde |
Thu Apr 10, 2008 4:15 pm |
Thanks so much!
I should have done research. I absolutely agree!
Next time I'll do it before listening to anyone telling me that I will get unlimited for $39.99! It was too good to be true.
I switched to spint.
By the way, they did have unlimited data for 59.99 a month.
But, i have been told that this promotion was only till April 7th, 2008. After that it is 79.99 a month
I signed up on April 06, 2008, so I got 59.99 unlimited
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| 83. Posted by iowa |
Thu Apr 10, 2008 5:09 pm |
Actually verizon does advertise thier service as unlimited but it says different in the fine print. sprint does offer unlimited data for sixty dollars a month.
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