Tue Mar 03, 2009 12:23 am
Nokia has pulled its 5800 XpressMusic smartphone from its flagship Manhattan store, citing the handset's failure to connect to AT&T's 3G networks.
The 5800 XpressMusic, the company's first crack at a touch screen device since Apple's iPhone hit the market, had connection problems in New York and Chicago.
In a statement Nokia said the issue was "a very isolated problem concerning only the North American market and is not specific to any other region or country," adding, "Nokia is investigating the issue. Existing customers of the 5800 XpressMusic who experience 3G signal issue with the device are advised to contact Nokia Customer Care."
The 5800 doesn't have a carrier partner and is sold "unlocked" through retail chains such as its own Nokia stores.
An AT&T spokesman said, "We can't guarantee the performance of a device on our network if it hasn't been tested on our network."
The defects are confined to the U.S. version, along with the fact that no North American carrier has picked up the smartphone to sell to its subscribers.
- Nokia 5800 XpressMusic Specs
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