By Allen Tsai | Thu Oct 15, 2009 8:36 am |
Microsoft said it has been able to recover most of the data feared lost by T-Mobile Sidekick users, following a server computer failure.
"We are pleased to report that we have recovered most, if not all, customer data for those Sidekick customers whose data was affected by the recent outage," said Roz Ho, Microsoft's vice president of Mobile Experiences. "We will then continue to work around the clock to restore data to all affected users." Microsoft said it will begin restoring users' personal data "as soon as possible," adding it now thinks that only a minority of Sidekick users were hit by the data loss. The fix comes after Microsoft suffered a server failure on its main and backup databases supporting Sidekick. The company said it has taken steps to strengthen its service, integrating a more resilient back-up process. T-Mobile has already offered affected users a free month of data services and a $100 gift card. Microsoft said that an additional update would come on Saturday and provide a timeline and additional details on the recovery.
|
] |
CellReception.com |
CellRisk.com |
Appedia.com |
Tabletedia.com
[ 
] |
iTVedia.com