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Fri Jun 10, 2005 1:01 pm
T-Mobile today announced it once again topped J.D. Power and Associates Wireless Customer Care Performance Study. In J.D. Power and Associates' 2005 study of wireless consumers, T-Mobile again ranked higher than all of its competitors for overall customer care performance. The study provides a detailed report card based on consumer experiences on the phone with T-Mobile customer service professionals; in-person at T-Mobile retail stores; and online at www.t-mobile.com .
"We have put our custo... [Continue reading T-Mobile Receives Highest Ranking for Wireless Customer Care]
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Sat Apr 23, 2005 12:17 am
T-Mobile USA has added street-level coverage maps of its wireless network. Using an 11-point rating system, users can enter an address or intersection to check maps and predict wireless coverage area outdoors.
Meant as a guide, the maps do not guarantee service availability, even within a coverage area. And there are several factors, including network changes, traffic volume, service outages, technical limitations, signal strength, equipment, terrain, structures, weather and other conditions ... [Continue reading T-Mobile Adds Street-Level Wireless Coverage Maps]
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Wed Apr 13, 2005 2:55 pm
Amid recent T-Mobile Sidekick account hackings, the Internet has surfaced with nude photos of pinup model and actress, Vida Guerra. The former loans officer turned FHM 2003 "Girl of the Year" took self-portraits on her Sidekick that was apparently hacked into and published online. And compared to previous Sidekick account leaks from socialite Paris Hilton, Ms. Guerra's are much spicier.
Nicknamed "The Body," Ms. Guerra gained popularity dancing in P. Diddy's "Shake Ya Tailfeather" music video... [Continue reading Nude Photos From Vida Guerra's T-Mobile Sidekick Leaked]
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Fri Mar 25, 2005 3:13 pm
T-Mobile has announced the suspension of HP's iPAQ h6315 due to reports of numerous software glitches. Released last July to compete with palmOne's Treo, the iPAQ features PDA functionality with 802.11b and Bluetooth connectivity.
Soon after sales began, users realized the h6315 software was unstable, being prone to frequent lockups. The ROM update will correct many problems with new code to control both GPRS and Bluetooth chips.
Awaiting a ROM update to fix a majority of the problems, the... [Continue reading T-Mobile Suspends Sales Of HP iPAQ h6315]
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Thu Mar 10, 2005 2:36 pm
Sony Ericsson today announces two new mobile phones, the D750i and the K508i Twilight Black, exclusively for T-Mobile's European markets, further strengthening its relationship with this key network operator. In addition, the Z800i UMTS clamshell phone, announced earlier this month, will also be available from T-Mobile, though this will not be an exclusive agreement. Sony Ericsson will be presenting the first phase of its product portfolio for 2005, including the D750i and K508i for T-Mobile at ... [Continue reading Sony Ericsson Announces The D750i And K508i For T-Mobile]
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Tue Mar 08, 2005 1:52 pm
Outages plagued Danger yesterday as some Sidekick users reported no service to their email instant messaging, and other data services. The severity of the issues varied throughout a 24 hour span, however most customers reporting no issues.
Danger, creator of the Sidekick and Sidekick 2, maintains service for carrier T-Mobile USA.
Downplaying the glitches, a Danger representative wrote, "This morning, some users may experience degradation in service (e.g., connection and email delay) which ... [Continue reading T-Mobile Sidekick Owners Suffer Outage]
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Sat Feb 26, 2005 12:24 pm
With recent news of hacked accounts including Paris Hilton's, T-Mobile has released a statement to the public regarding the ongoing criminal investigation, and steps to safeguard personal information.
T-Mobile cares greatly about protecting the security and privacy of our valued customers. We want to ensure our customers that protecting their information is a top priority for the company. Like many organizations, T-Mobile is very concerned by the growing phenomenon of personal data being ille... [Continue reading T-Mobile Responds To Hacking Incidents]
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Wed Feb 23, 2005 11:12 am
Paris Hilton's pet Chihuahua, Tinkerbell, was the culprit who got her T-Mobile account hacked into. Despite numerous attacks on her T-Mobile email and telephone records in past months, the socialite persisted on using her Chihuahua's name to secure her password.
Like many online services, T-Mobile requires users to answer a "secret question" if they've forgot their password. For Paris' account, the secret question was "What is your favorite pet's name?"
For most customers, this question wo... [Continue reading How Paris Hilton's T-Mobile Sidekick Was Hacked]
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Mon Feb 21, 2005 9:24 pm
Over the weekend, Paris Hilton's T-Mobile Sidekick account was hacked into, exposing phone numbers and email address from her celebrity packed phonebook, calendar of events, and personal and even nude photos.
T-Mobile issued a statement this afternoon stating, "T-Mobile's computer forensics and security team is actively investigating to determine how Ms. Hilton's information was obtained."
"This includes the possibility that someone had access to one of Ms. Hilton's devices and / or knew h... [Continue reading T-Mobile Responds To Paris Hilton Sidekick Hacking]
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Sun Feb 20, 2005 11:08 pm
Socialite and reality TV star, Paris Hilton, recently became the target of hackers as personal information and photos were taken from her T-Mobile Sidekick account and posted online.
Taking credit is a hacker group calling itself DFNCTSC. Among candid and nude photos of the heiress, email addresses and phone numbers of some of the hottest young celebrities were retrieved from her phonebook and posted online.
There were several confirmed phone numbers in the account including such stars as ... [Continue reading Paris Hilton's T-Mobile Sidekick Hacked]
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