The AT&T Quickfire is designed for text messaging. Integrating a large 2.8-inch QVGA touch screen display, the Quickfire slides open to reveal a QWERTY keypad - capable of reading text messages in portrait or landscape mode. Using AT&T's high-speed 3G HSDPA network, the Quickfire can download music through Napster Mobile and eMusic Mobile. Users can get voice-guided directions and real-time traffic via AT&T Navigator. They can entertain themselves on the road with AT&T's Cellular Video (CV) service for news or music videos with HBO Mobile, or sports on ESPN, or listen to music via stream XM Radio service.
AT&T Quickfire Features
Large 2.8-inch QVGA touch screen display with slide-out QWERTY keypad
High-speed 3G HSDPA compatibility with access to Napster Mobile and eMusic Mobile
Cellular Video (CV) service to watch clips of news or music videos with HBO Mobile, or sports on ESPN
GPS navigation via AT&T Navigator for voice-guided directions and real-time traffic
AT&T Quickfire User Reviews
1. Posted by cheerleader14
Mon Jul 20, 2009 1:06 pm
OK whoever is not an owner is extremely lucky. The quickfire sucks! I got it for my 14th birthday in November, on the day it came out. I was drawn to its shiny screen, and i thought it was a good looking phone. I should have tested it first. the phone is horrible!
PRO'S:
-Good Looking Phone
-Slide-Out Keyboard is good- They keys are spacious.
-You can record your own ringtones
CON'S:
-THE TOUCH SCREEN IS THE WORST! You will try to send a text, and truly I sit pushing on the send button for literally 5 mins.
-If you are deleting your inbox, and receive a message your phone crashes and restarts.
-The phone is constantly getting hot when charging.
-My charger can be plugged into my phone, and it will say "charger is disconnected."
Lucky me, my parents best friend is the president of att, and is getting me a new phone. Bottom line, quickfire sucks, and all owners should be given new phone!
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13 out of 15 people found this review helpful.
2. Posted by smazur71
Thu Mar 26, 2009 7:24 pm
I totally understand your frustration on the quickfire. My daughter and I almost bought one for each of us and were wondering why we couldn't find them on the AT&T website anymore. Glad I hadn't bought one yet.
I wouldn't except any phone replacement if I were you that is of less value then what you paid for the quickfire, why should you have to. Obviously they are not carrying this phone anymore after such a short time on the market for a reason. If you paid $99 for it then you should get $99 dollars worth of replacement. If the phone you choose if cheaper then they give you a credit on your bill or the money back, if you choose a more expensive phone you pay the difference either way I wouldn't settle for anything less than what you paid for that phone.
Also I don't know if alot of people know this but a law was passed and cell phone companies can't hold people to their contracts. If you want out they have to let you out at no cost!
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30 out of 35 people found this review helpful.
3. Posted by vizsla435
Sat Feb 28, 2009 9:34 am
Appalling phone, appalling service. I bought a Quickfire in late November 2008. Within a couple of weeks, the phone wouldn't charge. Went back to the store and they gave me a new charger (but it took a week). Phone still wouldn't charge. I was then told to call the AT&T warranty number. They sent a new phone in January. Within a few weeks, the touch screen on the replacement malfunctioned. We called AT&T again and this time they sent us a refurbished phone. Within 3 days that malfunctioned (try to change the wallpaper, the phone shuts down). I've spent literally hours on hold with AT&T Customer Service and hours at their at their authorized phone store (Apex Telecom) trying to get a refund on this phone and they refuse to refund my money, even though the reps have admitted that there have been lots of complaints with this phone. I paid $99.99 for the Quickfire with a 2-yr contract. AT&T will only give me a Propel or Matrix ($49.99 and 79.99 with a 2 yr contract, respectively) and won't let me end the contract. Additionally, if I accept one of these "replacement" phones, the warranty on it will start from the date I first purchased the Quickfire (Nov 2008).
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37 out of 44 people found this review helpful.
4. Posted by afisher91
Sat May 02, 2009 12:29 pm
I bought the AT&T Quickfire in November 2008 and didn't have any problems with it for two months. Then, it started overheating so I called to get it replaced. I got another Quickfire and had twice as many problems with it. The touch screen doesn't work, the screen is slow to respond, the phone turns off randomly, it still overheats, etc. I called the AT&T warranty center again because a friend of mine got her Quickfire replaced with the LG Vu and she had less problems with hers than me. They told me that I had to get my phone replaced with the Quickfire because it had "Only ran out of stock." If the phone had really only ran out of stock, then why is it still not on AT&T's website? They told me all problems were fixed and within the next five days I'll have my third Quickfire. I know for a fact that I'll have all of the same problems, if not more. If I have to get this phone replaced one more time, I'm not going to settle for another Quickfire and may even change service providers.
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12 out of 16 people found this review helpful.
5. Posted by Mollyp
Sun Jun 07, 2009 5:00 pm
I am totally in shock with how Cingular handled my problems with my Quickfire. I have never in the past had a problem with Cingular and they have always been super helpful UNTIL NOW! I was out of town when my Quickfire decided to totally lock up and become unusable. So when I got home the next day I called customer service and talked to the nicest lady who imformed me that there was a recall on the Quickfires and that some are actually overheating to the point where they are catching on fire. She told me to call the warranty department and that they would get me set up with a different phone. I called them and the lady helped me out, however, when I asked her about what phone I was going to be sent she told me I would be getting another Quickfire. I asked her about the recall and told her the lady at customer service had informed me of it and she quickly told me there was no recall and the only would give me the same phone. So I was rather confused on this issue and called customer service back. This time a gentleman answered the phone and thought he would make a joke by saying "so it seems like your having a good day." I had to explain my confusion to him many times and repeat my story over and over. Finally he told me whatever warranty sends me is what I get. Great I can't wait to get another junk phone, maybe this time I will get to see it catch fire instead of locking up. AT&T you amaze me with your safty and care of customers.
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12 out of 17 people found this review helpful.
6. Posted by klf_legg
Tue May 26, 2009 5:15 pm
Coming over from T-Mobile, using their purple Nokia Xpress Music 5300 (which I LOVE),
I got my orange Quickfire mid December 2008, the week before Christmas as a gift from my mom. I've had it almost six months now, I'm on my second warranty replacement, and I can honestly say, I wish my mom had chosen another phone for me. There was no way for her to know that it would have issues, etc. have not had any issues with my charger or phone overheating like everyone else did.I can see the arrow on the charger plug and didn't plug the damn thing in wrong.but I am being sent a new charger anyway. I asked for another phone since I heard a lot of customers were sent replacement phones other than the Quickfire.
Pro's:
-Large, backlit screen
-Great for texting, which I do a lot of since I my mom got me unlimited text.
-Solid slider design, no problems with it comming apart, etc.
-My battery life is great, i've had my phone off the charger using it as much as I would a home phone, and it lasts and lasts.
Con's:
-No ways to add new themes, just the same blue and Grey.
-Can't assign ringers for phonebook entries unless they are saved to the phone, not sim.
-Volume on the highhest setting isn't very loud.
-It didn't come with a USB, or driver software for the USB, and once I did get one, drivers were installed and the Quickfire still didn't show up on my pc.
-Touch screen is mostly unresponsive, depending on the temp of my hands, and it does not respond to a stylus.
-Sadly, with the exception of custom ringers and wallpapers, there is not a lot of room for customization on the Quickfire.
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7 out of 10 people found this review helpful.
7. Posted by vizsla435
Sat Feb 28, 2009 9:39 am
Appalling phone, appalling service. I bought a Quickfire in late November 2008. Within a couple of weeks, the phone wouldn't charge. Went back to the store and they gave me a new charger (but it took a week). Phone still wouldn't charge. I was then told to call the AT&T warranty number. They sent a new phone in January. Within a few weeks, the touch screen on the replacement malfunctioned. We called AT&T again and this time they sent us a refurbished phone. Within 3 days that malfunctioned (try to change the wallpaper, the phone shuts down). I've spent literally hours on hold with AT&T Customer Service and hours at their at their authorized phone store (Apex Telecom) trying to get a refund on this phone and they refuse to refund my money, even though the reps have admitted that there have been lots of complaints with this phone. I paid $99.99 for the Quickfire with a 2-yr contract. AT&T will only give me a Propel or Matrix ($49.99 and 79.99 with a 2 yr contract, respectively) and won't let me end the contract. Additionally, if I accept one of these "replacement" phones, the warranty on it will start from the date I first purchased the Quickfire (Nov 2008).
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8 out of 13 people found this review helpful.
8. Posted by vizsla435
Sat Feb 28, 2009 12:50 pm
When I walk into a phone store and they want to lock me into a 2 year contract if I buy one of the phones they sell, I expect the phone to work. If it doesn't work, I expect them to make it right or give me a refund and let me out of the contract, because they didn't hold up their end of the bargain. If my cable company sold TVs and they tied my cable contract and the TV together, then yes, I would expect them to give me a TV that worked or give me a refund. Face it, ATT is not behaving responsibly here. I feel I have been ripped off.
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11 out of 19 people found this review helpful.
9. Posted by vizsla435
Tue Mar 24, 2009 7:48 pm
Yes, the comparison to the cable company & TV was pretty goofy. I understand that the Quickfire has been pulled from all the AT&T stores now, so hopefully no one else will suffer the agonizing run around that I've been through. How any responsible company can lock a customer into a 2 year contract and give them 3 malfunctioning Quickfire phones in 3 months and then refuse to refund the cost of the phone is beyond me. The icing on the cake was when I was told that I would be charged an additional $175 for contract termination. Nice.
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5 out of 9 people found this review helpful.
10. Posted by cruzmail
Tue Jul 14, 2009 8:42 pm
IF the cable company REQUIRED me to buy a TV that only worked with their service and it was tied to a contract, if the TV died and I had no way to use the service I was under contract with, THEN I would expect them to replace it. They have much more power to negotiate a fair return/exchange with the manufacturer because they represent many users who bought from them.
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1 out of 2 people found this review helpful.
11. Posted by porsha487
Sat Feb 28, 2009 10:43 am
I can understand that would be very frustrating. Please understand that ATT actually didnt manf. the phone, PCD is the manf. formally UT Starcom. ATT is a service provider. We provide the phone you choose with service. If you would like to contact the manf. of the phone the number is 1-888-499-8570. They are open 8am- 11pm Eastern time Mon-Fri and Saturday 9am-9pm Eastern time.
Look at it this way. You buy a TV and have cable service. Do u blame your cable service provider because the TV is not working. HMMMMMMMM something to think about.
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13 out of 27 people found this review helpful.
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