add this to my earlier review ... A Verizon employee informed me that the features in the phone that are supposed to be available (ie features designed and created by Motorola) are deliberately "flash blocked" (???) by Verizon. He advised this is common practice for Verizon to do with Motorola phone software (not sure why) for the first 1 or 2 quarters the phone is on the market. This sure sounds like either protectionism or paranoia ... or both ... if there is a better explanation I would love to hear it.
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