My criteria for my phone was: loudness and ease of use.
Loudness. At the T-Mobile store, the salesman confirmed that this phone has the loudest volume (regular and speakerphone use). Voices are natural. Speakerphone is exceptionally loud.
Ease of use. Solid buttons, nice size. clear bright screen, good menu system, dedicated volume buttons.
Frills: plays music loaded on microSD card. Nice dedicated music buttons and uses std. 1/8" headphone jack.
Shortcomings: battery life is poor: must be recharged every day vs. every 3 days w/ my old Nokia. Using speakerphone to play music kills battery very very quickly. Camera picture quality is only fair.
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