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Samsung ZX10 Phone (AT&T)


Samsung ZX10
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Release Date:

Release Date Q1 2006

Released For:

AT&T - Discontinued AT&T - Discontinued

Taking advantage of Cingular's new UMTS service, the Samsung SGH-ZX10 is one of the first devices to access Cingular Video - its new video streaming service. Featuring a 1.3-megapixel camera with zoom and video recording capabilities, the SGH-ZX10 offers latest imaging, multimedia, and entertainment functions as well as a robust offering of advanced messaging and connectivity technologies. Being a quad-band GSM with UMTS dual-band access, the SGH-ZX10 provides all the functionality necessary for a global lifestyle... [Continue reading Samsung ZX10 Review]



Features


  • GSM quad-band and UMTS dual-band technologies for communication around the globe
  • Built-in 1.3-megapixel camera with 2x zoom and video clip capture and playback
  • Integrated MP3 audio player and 64-chord polyphonic sound engine
  • J2ME software for downloading games, wallpaper, screensavers, ringtones and applications
  • 50 MB internal memory and miniSD / TransFlash removable memory for extra storage
  • One-touch embedded mobile instant messaging using AOL Instant Messenger (AIM), ICQ, and Yahoo! Messenger
  • UMTS technology for high-speed data transmission with WAP 2.0 compliant browser

Consumers interested in the Samsung ZX10 also considered these cell phones:


Samsung Jack (I637) Samsung Alias 2 (U750) Samsung Instinct S30 Samsung Omnia (I910) RIM BlackBerry Bold (9000)
Samsung Jack (I637) Samsung Alias 2 (U750) Samsung Instinct S30 Samsung Omnia (I910) RIM BlackBerry Bold (9000)
AT&T Verizon Sprint Verizon AT&T
Free! Free! $119.99 $49.99 $29.99


User Reviews


1. Posted by ivanbrug Sat Jan 27, 2007 2:29 pm

The phone itself is sleak, small, and decently fearure loaded (lack of bluetooth, but, it has the MicroSD slot).
But, they must have been gotten it out too soon.
The first phone died after 3 months, one day that I let it fully discharge. The battery charger would not work, and, the phone would not power on. Returned the first one, I got one through the Cingular warranty exchange program. The second one had the same behavior few months later. Still truggling with customer service to get it replaced.
I've spoken with a store, and they say they've discontinued it few weeks after it came out in Summer 2006, because of the battery problem and the miserable microphone.
`Thst phone is doomed`, the store representative said, and, `we've discontinued tired of people returning it`

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2. Posted by gfanrick Sun Nov 19, 2006 12:03 pm

This phone had eveything I wanted, and when I first got it, it performed wonderfully (although I found the dropped calls mentioned in an earlier review to be common). Unfortunately, after a few months of normal activity, it suddenly stopped announcing new voice messages and would no longer send text messages. I had a replacement sent to me immediately, but found that the new phone had the exact same problems. The Cingular store manager was completely baffled, so I'm taking his recommendation and getting a completely new model. A real shame, though, because I really enjoyed the features on this phone as well as the nice design and handling. Next, I'll be trying the Samsung SYNC-a707 or LG CU500, since those have similar features, although both resemble the RAZR way too much for my taste.

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3 out of 3 people found this review helpful.

3. Posted by hekler37 Mon Mar 20, 2006 9:37 pm

Superguy posted a really good review of this phone. I just wanted to add a few things that I found...

I have been waiting for this phone since I first heard about it back in November. Finally it shows up and the price was very reasonable ($150 with a 2 year extension).

First off, the phone is very flexible with the memory card. Any contact that is saved to the phone (not to the SIM card) can be assigned a special ringtone and picture, which CAN be just regular old jpeg and mp3s stored on a TransFlash card. You do NOT need to transfer these to the phone in order for them to work. This flexibility is just really really nice. When you put a TransFlash card into the phone, it automagically adds 5 folders that relate to the browsing folders in the system. So, it's as simple as dropping the card once into your phone to get it setup, then plugging it into your computer via a reader. Copy all your music to the music folder and all your images to the (gasp) images folder.

Previous to this phone, I had the Samsung X427. I liked that phone, but it took getting used to because it initially felt flimsy. In comparison, the ZX10 feels sturdy. At the same time, it is only barely larger than the X427, so it still fits very easily in my pocket.

The UI of the phone is much faster than older model Samsungs. Browsing through contacts is basically as fast as you can click the down button or type the person's name. The only real loading I've seen so far is when I tried the camera, and that was all of 2 second.

The microphone port is not a generic one. However, I found on ebay a mic that comes with the adapter for $3. I spent more on shipping than on the actual headset. I liked the headset, so I didn't need to replace it. However, if I decide I want to, I now can plug in any generic cell phone headset into the adapter that it came with.

I think the only thing that could be better is the fact that the outside screen has no color. However, the contrast and backlight on that screen makes it very easy to see who's calling. So, it isn't much of a loss.

The ringing buzz thing is actually a setting in the profile of the current ringtone. I turned that "Fade In" thing off right away.

Upon further review about MP3s, I found out that when you use an MP3 off of a transflash slot as a ringtone for a particular person, it actually copies that file to the phone. Since the phone has 50 megs, it is important to use an MP3 Cutting program to make the files smaller before assigning them to people. Still, with 40-60 second MP3s, it is very easy to have up to 50 specifically assigned ringtones.

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4. Posted by jeskeca Thu Mar 30, 2006 1:21 am

I mostly agree with the existing reviews, so I will try to add new detailed information. My previous primary phone was an LG VX4500 with which I've had a love-hate relationship with. (love the readable external screen, alarm clock, contacts ui -- hate brew, poor reception, medium battery life) My job affords me the ability to try out lots of new phones, so I've also recently used the RAZR, Audiovox SMT5600, Sony W810i, and Nokia 6682. I've been using the zx-10 about 7 days.

The zx-10 fits my style well, and I'm a very particular phone consumer. The plus list includes:

1. Phone is physically solid, nice fast UI. In contrast to many phones these days, the zx10 has a very solid feel (without being too heavy). The UI is also very snappy, a refreshing change from modern slow-ui phones like the RAZR. The software is exceptionally good in almost all ways (except my annoyances below).

2. External screen is always on, and the time is fairly readable in daylight. The LG VX4500 was better, but too many phones these days have fancy external color screens which turn off to save battery. I use my phone as a watch, so I like seeing the time always.

3. Exceptional battery life. Even with the standard battery, talk time is exceptional. I have not done any timed testing, but I'm confident that the reported 5.0 hours is in the ballpark. Compared to ~3 hours on the RAZR this is exceptional, and when an extended battery exists the zx10 will really be a phone you can talk all day on.

4. End-call sound available in all profiles. You have to edit profile settings for the Meeting/vibrate profile to enable it, but you can get the end-call sound in all profiles. This is my most frequent annoyance with the LG VX 4500. With that phone I would lose a call while in vibrate mode and find myself talking to air for a good minute before I realized I lost the call. The zx-10 can be set to always make the end-call sound in every phone profile (although it's not the default, so make this setting change now!).

5. UMTS 3g data is very fast. UMTS is medium bandwidth, but more importantly it is low-latency. When browsing the mobile web, clicking brings you a new page fairly quickly, similar to on a desktop/DSL.

That said, there are some negatives. In this case, all of them but one are software problems, and the phone does have a software update feature. However, don't hold your breath for a software update as this is unlikely to occur. These are in order of frustration for me.

1. Earpice volume is much too low. Even at the highest setting, I struggle to hear people in noisy environments or when they are soft-spoken. This is exacerbated by the narrowness of the sound field. You have to put the earpiece in exactly the right place to get full volume, however, even then it is far too quiet. The physical design of the earpiece also isn't comfortable for me when it's sitting in the 'loudest place', where the VX 4500 is perfect in this respect. Ironically, this could be fixed in software. The phone ringer and speakerphone both operate out of the same earpiece speaker, and it is plenty loud in either of those cases. A software tweak could easily bump up the maximum normal volume. -- This is by far the biggest problem with this phone, and may be a dealbreaker for my continued use. I have never before asked people to speak up on a mobile, but on this phone it is a frequent occurance.

2. Alarm clock is canceled by external buttons, not snoozed. I have not yet found a snooze function of any kind. Pressing any of the three external buttons or any internal button seems to disable the current alarm entirely.

3. Must hold an external button to turn on backlight. I use my phone as a watch, and I want quick access to the time. On the LG VX 4500, tapping any external button turned on the external backlight, but on the zx10 I have to hold one down for ~2.5 seconds or open the flip. This is annoying, and I wish I could just tap the external button like on the vx4500 -- or most other modern phones. For example, on the RAZR, even though one can't read the external screen at all with the backlight off, a quick tap of the volume rocker will turn it on.

4. External display digital time is slightly hard to read with backlight off. The display is white text on black, and I find this much harder to read than the LG VX4500's black digits on white background when the backlight is off. Combined with issue (3) above, I really wish the display was more readable without the backlight by having black text on white.

5. Contacts UI poorly uses the screen. On the zx10, the contacts display includes a big section for the title "Contacts List", another big bar for the text-entry search box, a blue bar on the bottom for the soft-menu, and each entry shows the name and number on two separate lines. This only allows room to show three entries on the screen in the middle. Seeing so few entries makes it hard for me to navigate to the one I want quickly. I much prefer the LG VX 4500 UI, which shows closer to eight entries on the screen at once because it does not have a text-entry field, the 'Contacts' header is smaller, and each entry only shows the name.

5. No bluetooth. I'm not sure how such a modern phone has no bluetooth, but there you have it. I prefer corded headsets because I find managing another battery isn't worth the trouble. However, I enjoy using bluetooth car-connectivity kits. Someday soon my car will have one and the zx-10 will have to go.

6. ~6 second delay in starting the web-browser. Windows mobile phones such as the Audiovox SMT 5600 are much better here, in that they keep the browser (and the current webpage) constantly resident. Switching back to the browser (right where you left off) is instantaneous. The zx10 has a neat app-switching key which does allow you to switch between a call, messaging, and the browser. However, if you close the phone or exit the browser to the menu, you have to again wait for ~6 seconds to get the browser back up. When it does come up, you're back at the start page and have to navigate back to where you were. This is common on most current phones, but I expect this will change in the next year or so as 3g makes mobile browsing a reality and 'standard size' windows smartphones become more common.

7. Contacts 'number-type' icons only work for numbers on the phone (not SIM). This is very odd behavior. You can set 'number-types' such as work or home for numbers whether the contact is stored on the SIM or the phone. However, the contacts UI only shows the cute little home/work icons if the Contact is stored on the phone. I'm sure there is some technical reason for the related to SIM contact standards, but it's pretty annoying and is forcing me to move all my contacts to the phone instead of the SIM. Even though I think the type-icons are critical, I've put this at the bottom of my annoyances list because there is a workaround -- simply store all your contacts on the Phone instead of the SIM.

- David

Update

I previously wrote "ZX10 to replace my LG VX 4500", and I'm writing this update to confirm that I've abandoned the ZX10 to return to my older LG VX4500. Here is why:

1. earpice volume way too low - People who speak loud are okay, but in some cases it was frustrating to hear the other person. Unfortunatly, one of those people was my g/f, who demanded that I switch back to my old phone or she was going to stop calling me because of the repeated "what?" sessions on our calls.

2. dropped calls and poor signal - dispite high signal bars, this phone dropped calls more than other GSM phones on the same networks in the same places. I had this trouble in Sweden, where I had to use a different phone to make reliable calls, as well as in San Francisco on Cingular.

There were other minor annoyances which I'm glad to be rid of as well, including: annoying alarm clock, no external speaker, and hard to activate external-screen backlight. Sadly, switching back to my LG VX4500 has been like coming home.

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5. Posted by superguy Fri Mar 10, 2006 5:05 pm

Finally got my phone this afternoon. Went home for lunch to get it. So I'll list my intial impressions.

I like the clamshell style of the phone, and the mono outer screen doesn't bother me. I lke having it give me the basic info, and that's it. Don't care about photo caller ID on the outside, as I already know what the people look like. I changed the clock to a digital clock instead of analog, so I always see signal strength, battery, etc.

Screen's pretty good. However, the clock sits in a big orange strip that has the shadows for the number like a typical LED alarm clock. I find that pretty annoying as it makes the time hard to read if you look at it straight on. The orange strip takes up WAY too much space on the screen. I don't know why they couldn't at least leave the option to turn that off and have the time be small at the top next to the signal strength.

Calls sound pretty good. I had a friend call me on a landline and it sounded pretty good. I think 3G sounds a little clearer than GSM, but that's subjective. Earpiece sounds fine. Volume's good. Speakerphone's a bit quiet for my liking though. Has a faint "tinniness" when you're talking though ... something I hadn't experienced with other phones. Not terrible though, and you get to the point where it isn't noticeable.

It took me a little bit to figure out the IR for transfers between my laptop, but I was able to transfer a photo I took to my laptop and a ringtone to my phone. Pretty painless once you learn how to do it. Instruction manuals helped.

Camera's decent ... much better than the .3MP cameras most come with. I took a picture of my office phone and I could read all the writing on the buttons. Wish it could focus a little better because it's a little fuzzy. But I think it's a good camera for impromptu moments when you don't have a real digital camera. Wouldn't use it as main camera. The lens spins rotates easily between pointing towards you and back.

Headphone jack is proprietary. Didn't get what that meant until I saw it ... I thought it was just a smaller or larger jack. Wrong. It looks like a mini-USB port that you would plug into a digital camera. So no standard headphones. :td:

Like someone else said about the LG CU320, it seems to want to hold onto a weak 3G signal a little too much instead of bouncing over to a stronger GSM signal. I dropped 3 calls on my way back from work. So there are definitely growing pains with 3G. Signal penetration isn't that good indoors either. I live in the Baltimore/Washington area, so the network's been around for a few months.

Keypad feels a little rubbery. Doesn't bother me. However, the middle button brings up the wireless internet, and I don't like that. I don't subscribe ... don't have much need to right now. On my Moto, it would just bring up the menu. Need to see if I can remap that button somehow. I do like how either softkey can bring up a menu from the main screen. The left one brings up the full icon menu, while the right one brings up an abbreviated menu while still remaining on the main screen. Nice touch. The middle 2 keys above the 5 way pad are really tempting to push instead of the softkeys for the onscreen options, so that takes a little getting used to.

Has space for 3 different alarms and a lot of settings to where you can tweak (only on weekends, every day, every day but Sunday, etc). Snooze if 5 minutes, which may be a good or bad thing.

Lack of bluetooth can be a drawback if you use BT devices, like headsets. It definitely does lock you into buying specific headsets to fit Samsung's jack.

Overall, it's not a bad phone. It's pretty easy to use and has a lot of nice features. Does some have a few annoying issues, but it's pretty good overall. Whether I keep it or not depends on whether I can try out the LG CU320 to compare it too, but if I can't, I'm not going to mind being stuck with it.

Update

I noticed a couple other things with it as well.

For some reason, when I make a call, the "ringing buzz" starts off soft, then gets to normal volume.

Anything that comes out of the speakerphone is significantly softer (phone ringing and alarm) then when it's closed. Of course, you have to have the phone open to the use speakerphone, so that can be a little confusing.

Overall, it's a good phone. In the end, I decided to go with the LG CU320. The Samsung wasn't a bad phone, I just liked the LG a bit better and was a little better in the areas that are more important to me, like the alarm clock. Call me weird, but I use my cell phone as an alarm clock ... always have. A 5 minute snooze just didn't cut it for me. icon_biggrin.gif

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Specs


Technical Specifications

Network: GSM 850 / 900 / 1800 / 1900 / UMTS 850 / 1900
Form Factor: Clamshell
Dimensions: 88 x 48 x 26 mm
Weight: 105 g
Antenna: Stub
Navigation: 5-Way Keypad
Battery Type: Li-Ion
Talk Time: 5.00
Standby Time: 200
Memory: 50 MB
Expandable Memory: microSD / TransFlash
 

Imaging

Main Screen: 262000 colors (TFT)
176 x 220 px
External Screen: 2 colors (LCD)
96 x 96 px
Camera: 1.3 MP / 1280 x 1024 px / 2X Zoom / Multi-Shot / Self-Timer / Video Recorder
 

Audio

MP3 Player: Yes
FM Radio: No
Speakerphone: Yes
Push-To-Talk: No
 

Multimedia

Wallpapers: 176 x 220 px
Screen Savers: 176 x 220 px
Ring Tones: 64 chord / MP3
Themes: Yes
Games: J2ME
Streaming Multimedia: Cingular Video
 

Messaging

SMS: Yes
EMS: Yes
MMS: Yes
Email: Yes
Chat: AOL / ICQ / Yahoo!
Predictive Text: T9
 
 

Applications

Phonebook Capacity: 1000
Calendar: Yes
To-Do List: Yes
WAP: 2.0
Voice Commands: Yes
Calculator: Yes
 

Connectivity

Bluetooth: No
Infrared Port: Yes
High-Speed Data: GPRS (Class 10) / UMTS
Wi-Fi: No
GPS: No
PC Sync: Yes
 

More Information

Website: Product Website
Discussion: Samsung Forum

* Compare with other phones side-by-side, or Search by features. We always try to make sure our specs are accurate and complete; however there may be times when information is not known. If you come across any missing details or mistakes, please contact us so we can help other consumers.



News


Samsung SGH-ZX10 Review Posted Samsung SGH-ZX10 Review Posted - Mar 10, 2006
Cingular Launches New Video Service Cingular Launches New Video Service - Mar 07, 2006
Cingular Unveils Samsung ZX10 UMTS Phone Cingular Unveils Samsung ZX10 UMTS Phone - Jan 06, 2006


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Join the discussion in the Samsung Forum or AT&T Forum (Cingular). Read what others are saying about the Samsung ZX10, get knowledgeable answers, and read comments and comparisons about similar devices.


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