I had my Sony Ericsson k630i for 5 months and 24 days. This was from the date that I bought it to the date that the Sony Service Center told me that my phone has sustained irreparable damage.
Let me start by saying that, prior to this incident, I’ve always held sony ericsson phones in high regard. I previously owned a Sony Ericsson k700i and was very satisfied with it. I used that phone for about a year before it got stolen. I then vowed to get myself another sony phone when I had the chance and the money. That moment arrived around august last year. I was looking for a phone that had a candy bar body, Bluetooth-enabled, expandable memory, and can play back music. The k630i seemed to fit the description. However, the first thing I noticed was that it hangs a lot. It would hang while I was texting someone, and it would even hang while I was synchronizing the phone with the computer. I downloaded the latest firmware via the sony update service but still had this problem. The second problem I had was with the IC interface connection where the charger and the USB would connect with the phone. The contact between the phone and the cables were not consistently snug. Sometimes, although I’ve connected the phone to the charger or the computer, the slightest nudge on the phone would disrupt the connection. Another problem I discovered, which would ultimately lead to this phone’s demise is the fact that the IC interface is easily soiled. I was already having problems with charging the phone (it will not charge using the wall outlet charger even though the “battery charging indicator” on the phone was displaying the animation that it was charging) when I saw the dirt that had built up on the terminals. So I cleaned it with 70% alcohol, unscented as described in the manual, and with cotton buds. Alas, my phone could no longer be charged. I brought it to the sony service center where preliminary diagnostics showed that all the functions of my phone was working except for its ability to charge the battery. Upon more detailed check-up, they said that there was corrosion inside the phone and that this has voided my warranty. They also said that, even if they were to replace the interface, the corrosion inside would still cause problems with the phone. In short, I had destroyed my phone in less than 6 months.
I never submerged this phone underwater, because if I did, then all the phone’s functions would have stopped working. I even bought it a silicone skin casing to protect it from my sweat while I use it. So I believe that what happened here was normal wear and tear. I believe that the exposed IC interface of sony ericsson phones (I looked at other models and found that even high end ones have their interfaces exposed) makes them prone to moisture damage. The Sony ericsson service center, however, refuses to acknowledge this and will no longer honor their warranty.
I also found their pc sync program difficult to use with outlook. The problem starts when your outlook database is larger than the phone’s available memory (typically limited to 1000 entries). When you sync your phone to the pc, the outlook contacts will sync to your phone alphabetically. So only the 1st 1000 entries will be written on your phone. There is no way to remedy this except if you will manually reduce the number of entries in the outlook database.
So next time you think about getting a sony ericsson phone, I suggest you think twice. Nokia has other phones with just as much features and are much more reliable. Their interface with Microsoft outlook is also more user friendly
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